EbenistIAStrategy, delivery and operations connected so technology works.
Technology consulting · Software · Digital systems
Technology that moves business forward.
We help businesses design, build, integrate and operate reliable digital systems—from strategy and product to software, automation, cloud and applied AI.
A first 30-minute conversation, with no commitment.

We connect business, product, technology and operations so every digital system has a purpose and works reliably.
What we do
Connected capabilities, built to work together.
We join where we can add the most value: from strategic definition to implementation and continuous improvement.
Processes, automation and AI agents
Operational redesign, automation and agents connected to real systems to extend team capacity.
EngineeringProduct, development and architecture
Digital product design, integrations and architectures built to grow.
LeadershipTechnology strategy and consulting
Roadmaps, investment decisions, governance and digital transformation aligned with the business.
FinOpsInfrastructure and cost optimization
Reliable, secure and efficient environments. More control over capacity, suppliers and technology spend.
Customer experienceLoyalty and personalization
Marketing strategy connected to data, processes and technology to build more relevant relationships.
SaaS advisoryStartups and SaaS products
Guidance on product, architecture, scalability, value proposition and go-to-market.
Experience
Experience applied to real projects.
A selection of products and solutions our professionals have contributed to. They illustrate our experience without limiting what we can do.
CRM and predictive marketing
A SaaS platform using propensity, CLV and recommendation models to personalize CRM and eCommerce with customer, purchase, product and browsing data.
Customer experienceLoyalty and personalization
Omnichannel strategies and processes that activate data and predictive models to make every customer interaction more relevant.
AI agents & operationsAI agent for operations and technology teams
An agent connected to data and AWS infrastructure to query information, analyse data, create reports and facilitate APIs. A foundation for extending this capability across development, data science, deployments and technology operations.
SaaS platformsCommunication SaaS platforms
Digital Signage, email and automation solutions that centralize the creation, planning and operation of communications.
Specialization
Particularly deep experience where business, product and technology meet.
We work across different contexts, but some areas bring together a particularly strong combination of functional knowledge and technical capability.
SaaS products and platforms
Definition, development and evolution of digital products designed to operate, integrate and grow.
↗Retail, eCommerce and CRM
Loyalty, personalization and activation of customer data across communications and digital experiences.
↗AI agents for technology teams
Agents connected to code, data, documentation and infrastructure to support development, data science, APIs, deployments and operations.
↗Cloud for data and intensive computing
Scalable architectures, large-volume processing and sustainable cost optimization.
↗How we work
A clear process for moving forward with confidence.
We join the team, ask the questions that matter and turn complexity into concrete decisions. Every phase produces a useful, shared outcome.
- Shared diagnosis
Understand the context
We listen to business and technology teams to understand goals, users, processes, data and real constraints.
- Actionable roadmap
Align priorities
We translate opportunities into a viable roadmap with clear scope, priorities and responsibilities.
- A solution built to grow
Build with purpose
We design and deliver the right solution: useful, secure, scalable and free from unnecessary complexity.
- Continuous improvement
Measure and evolve
We define indicators, learn from real use and continuously improve the product, process or infrastructure.
15+years connecting business and technology
Combined experience across strategy, commercialization, product and technical delivery.
EbenistIA
Experience connecting strategy and execution.
We bring together professionals with over 15 years of proven experience applying technology across business functions, especially marketing, CRM, loyalty and personalization.
Like the cabinetmaking craft that inspired our name, we combine expertise, precision and made-to-measure work. We contribute commercial strategy, product, project and client management, SaaS development, data, architecture and artificial intelligence.
- SaaS and CRM product experience
- Applied predictive and generative AI
- Architecture, cloud, data and development
- Product, project and client management
Frequently asked questions
The essentials, before we start.
Straight answers about how we work, the projects we take on and how we apply technology and artificial intelligence.
Is your question not covered?Tell us about your case↗What does a technology consultancy do?
It analyses goals, processes and systems to define business-aligned decisions, priorities and technology solutions. EbenistIA can also support implementation.
What can an AI agent do for a technology team?
It can work across data, code, documentation and infrastructure to support queries, analysis, reporting, API creation, development, data science, deployments and operations. We define permissions, human oversight and metrics before increasing autonomy.
Do you work with existing projects?
Yes. We can assess an architecture, SaaS product, infrastructure or existing process and propose a gradual improvement roadmap.
Is marketing consulting a separate service?
It is a specialization connected to technology, data and processes. We focus on practical, measurable loyalty, personalization and customer experiences.
Let's talk
What do you need to make work, improve or build?
Tell us briefly about your challenge. We will reply with an initial perspective and the most useful next step.